One platform for the whole motor claim.
From first notice to final settlement, AVICS brings repair, liability and recovery together — with intelligence, visibility and control across the claim.
Motor claims are more complex than they need to be.
Most motor claims still run across disconnected teams, manual steps and paper trails. The cost sits in the gaps — and so does the opportunity.
- —Fragmented processes spread across teams, intermediaries and providers.
- —Manual intervention and re-keying at almost every step.
- —Slow turnaround and bottlenecks that frustrate customers.
- —Claims leakage and inflated costs that are hard to see before payment.
- —Inconsistent decisions and limited real-time management information.
- —Repair and third-party costs that are difficult to control.
Intelligence, automation, visibility and coordination — across the claim.
AVICS brings the motor claims lifecycle onto one platform and adds intelligence to it. Your people make the decisions; AVICS gives them a clearer picture, fewer manual steps, and the whole ecosystem working together.
One connected operation
Insurer, customer, assessor, garage and parts supplier, coordinated on one platform instead of across phone calls and email.
Intelligence, applied
Claims data turned into patterns, anomalies and opportunities your teams can act on.
Control, end to end
Real-time visibility of cost, status and performance across the claims book.
Both sides of every motor claim — on one platform.
A motor claim is never only about the vehicle. AVICS manages the own-damage and repair side and the third-party liability, litigation and recovery side together — so nothing falls between them.
Own-damage & repair
Receive, assess and settle damage to the insured vehicle — with assessors, garages and parts coordinated, and repair cost kept under control.
Third-party liability, litigation & recovery
Manage third-party claims, legal matters and recoveries end to end — so liabilities are seen early, reserved properly and resolved, and what can be recovered is pursued.
The liability side is where the largest, longest and least-visible costs sit. AVICS brings it onto the same platform as the repair — managed with the same intelligence, visibility and control.
One intelligent journey, from first notice to final learning.
A high-level view of how AVICS carries a claim — broad in scope, with the detail reserved for the demonstration.
Capture
Claims come in cleanly and consistently, from the first notice.
Assess
Damage and cost are assessed with structure and supporting evidence.
Analyse
Intelligence surfaces patterns, anomalies and cost opportunities.
Decide
Your teams decide, with better context and clear accountability.
Resolve
Repair, settlement, third-party liability and recovery move through to closure.
Learn
Every claim feeds insight that improves the next one.
See what AVICS could change in your claims operation.
Every insurer has a different claims environment. Let's examine yours and identify where AVICS can create measurable value.